Privacy Policy

Who We Are

ChimneyXPro Home Solutions ("ChimneyXPro," "we," "us") provides chimney, air duct, and dryer vent services to Dallas-Fort Worth homeowners. This policy explains what information we collect through this site and how it's used.

Information We Collect

When you request a quote or contact us, we collect the information you provide directly, which may include your name, phone number, ZIP code or address, email address, the service you're requesting, and any notes you add.

How We Use Your Information

We use the information you submit to:

• Respond to your request and provide a quote
• Refer your request to the local technician who will perform the service
• Contact you by phone, text, or email about your request, as described in our consent notice
• Improve our website and the services we offer

Sharing With Technicians

Depending on service area and availability, your service request may be fulfilled directly by ChimneyXPro or referred to a qualified local service professional. When your request is referred, we share the information you submit — such as your name, phone number, address, and service details — with that professional so they can complete the work. We do not sell your information to unrelated third parties.

Communications & Opt-Out

By submitting the quote form, you consent to be contacted by phone, text, or email about your request, as described at the point of submission. Message and data rates may apply, and message frequency varies. Consent is not a condition of purchase. You can ask to stop receiving texts at any time by replying STOP, or contact us directly using the information below.

Cookies & Analytics

This site may use basic analytics tools to understand how visitors use it. These tools do not collect the personal information you submit through our forms unless you explicitly provide it.

Data Retention

We keep the information you submit only as long as needed to refer your request to a technician and follow up if necessary. We do not maintain a long-term marketing database of homeowner contact information.

Your Choices

You can ask us what information we have about you, request that we delete it, or opt out of future contact at any time by reaching out using the contact information below.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent version.

Contact Us

Questions about this policy or your information? Call us at (214) 810-5513.